Our regular business hours are from 9:00 AM to 6:00 PM Brasília Time (BRT) during weekdays, and we are closed on weekends.

Depending on the type of business and its sector, we require a range of documents for our credit analysis, including some mandated by the Securities and Exchange Commission. Please contact us to obtain the necessary document list.

The first step is to reach out to our specialized consultants. In an initial conversation, we will discuss your business needs. After a preliminary credit analysis, we will structure a customized credit solution tailored to your business and situation.

From experience, we understand that clear communication is the most critical aspect of our business. Therefore, we offer various channels of communication through our AFA-Web online credit account, WhatsApp, and telephone. You will be kept updated throughout all stages of the credit release process.

While each case is unique, we typically take up to three days to analyse a business and up to 30 minutes for individuals. The key to a swift credit approval is having solid and complete documentation from the borrower's side.